Frequently Asked Questions

Q: I speak English very poorly, what if I don't understand the person I am speaking with?

A: No problem! Our people are very patient, they are here to help you. They can repeat anything you're having trouble with. It's all part of the learning process.

Q: Are sessions like classes?

A: No, these are not classes or lessons, you get enough of those from school. These sessions are a chance for you to practice English by talking about anything.

Q: What if I can't say enough to fill 30 minutes?

A: That's fine, you will have plenty of time to practice what you can say. Learning a language is all about repetition. Also, our staff can help you learn how to use the words and phrases you know in new ways.

Q: Is it difficult to hear someone while talking over the computer?

A: No, we use advanced technology and the voice quality is better than a telephone. With a good internet connection, the sound is perfectly clear and static-free.

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